1. General Terms

By placing an order with us, you represent that you are at least 18 years old and legally capable of entering into a binding contract. If you are under 18, you must have permission from a parent or legal guardian to use our services.

2. Product Information

We take great care in ensuring that the products listed on our website are described accurately. However, we do not guarantee that the descriptions, pricing, or images are completely error-free. We reserve the right to correct any errors or omissions and to update product information as needed.

3. Pricing and Payment

Prices are displayed in INR and are subject to change without prior notice. All payments are processed securely through trusted payment gateways. We accept various forms of payment, including credit cards, debit cards, and other available methods.

4. Order Confirmation

When you place an order, you will receive an email confirming receipt of your order. This confirmation does not guarantee that the product is available. Your order will be processed only once payment is successfully completed.

5. Shipping and Delivery

We strive to ship your order promptly. Delivery times may vary based on location and order size. Please refer to our Shipping and Delivery Policy for further details.

6. Cancellation Policy

Orders can be canceled within 5 minutes of placing the order. After 5 minutes, cancellations are not possible due to our quick commerce model. For more information, please refer to our Cancellation and Refund Policy.

7. Returns and Refunds

We offer refunds for missing or incorrect items. Due to the perishable nature of our products, returns are not accepted unless the item is defective or incorrect. Please contact us immediately if there is an issue with your order. For more information, please refer to our Cancellation and Refund Policy.

8. Privacy and Data Security

We take your privacy seriously and will only collect and store your personal information as necessary for processing orders and improving your experience. For more details, please review our Privacy Policy.

9. Intellectual Property

All content on our website, including text, images, logos, and product listings, is the property of Big MeatMart and is protected by copyright laws. You may not use any content from the website without prior written consent.

10. Limitation of Liability

Big MeatMart is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the products in question.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will apply to all orders placed after the update.